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Remote Support |
Netsoft Technologies Ltd. Virtual Agents are ready to take the hassle out of computer repair.
When you have a problem, help is just a mouse click away. Through your high speed internet connection, Virtual Agent can log-on remotely and provide: Repair Training Installation and Setup.
All you have to do is call us and run the software on your PC. We will then be able to look at, and fix, your computer directly from our offices, as if we were in front of your PC. Most computer issues can be solved with this technology. All you need is an active internet connection. Netsoft Technologies Ltd. can be used on PCs, Networks or Servers, even through a Firewall. Netsoft Technologies Ltd. is guaranteed to be completely secure. It will only connect to your PC, through 128bit encryption and we can only access your PC when you initiate the connection. Call us to confirm the problem can be solved online and we could be fixing your software faults online within minutes.
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5 Reasons to Use Remote Support
- Safe and Secure
When you are connected to a Virtual Agent , the session is protected by an encrypted 128-bit connection and you can watch everything the Agent Is doing on your screen at home.
- Reviews and Ratings
See what other customers are saying before you use a specific Virtual Agent
- Convenient
No need to leave your home to get help for most technology problems. Help through your high speed internet connection is just a mouse click away, day or night.
- Choose Your Agent
Want to use the same Virtual Agent again? No problem. Netsoft Technologies Ltd. Remote Support allows you to connect with the same person if they are available. If they are away, you have the option to leave a message and they will get back to you.
- Service Guarantee
Netsoft Technologies Ltd. guarantees our remote services for 30 days. If there is a problem with the service we provided, we will work to remedy your problem quickly and at no additional cost if notified within that 30 day period.
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